Privacy Policy

Privacy Policy of Heavenly Favored Beauty

This Privacy Policy outlines how Heavenly Favored Beauty collects, uses, and protects the personal information of our clients and website visitors. We are committed to safeguarding your privacy and ensuring the security of your personal data. By using our services and providing your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our services or interact with our website:

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- Contact Information: such as your name, email address, phone number, and mailing address.

- Booking Information: including the services you request and any specific preferences or requirements you may have.

- Payment Information: when you make a payment for our services, we may collect payment card details or other financial information necessary to process the transaction.

- Health Information: in the context of spa services, we may collect information about your health or medical conditions that may be relevant to the services you request.

- Website Usage Data: when you visit our website, we may collect information such as your IP address, browser type, device type, and other technical data collected through cookies or similar tracking technologies.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

- Providing Services: to fulfill your requests for spa services, process bookings, and communicate with you about your appointments.

- Payment Processing: to process payments for services you have requested and manage financial transactions.

- Communication: to send you service-related communications, such as appointment confirmations and reminders, as well as marketing communications if you have opted to receive them.

- Improving Our Services: to analyze and improve our services, website, and customer experience, as well as to conduct research and development activities.

3. Data Security and Retention

Heavenly Favored Beauty takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to retain your information, we will securely dispose of it in accordance with our data retention policies.

4. Sharing of Information

We may share your personal information with third parties in the following circumstances:

- Service Providers: we may share your information with third-party service providers who assist us in providing our services, such as payment processors, IT service providers, and marketing partners.

- Legal Compliance: we may disclose your information when required to do so by law or in response to a lawful request from government authorities or regulatory agencies.

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content and advertising. You can manage your cookie preferences through your web browser settings or by using the cookie consent tool provided on our website.

6. Your Rights

You have the following rights with respect to your personal information:

- Access: you have the right to request access to the personal information we hold about you.

- Rectification: you can request that we correct or update any inaccurate or incomplete personal information we hold about you.

- Erasure: you may request that we delete your personal information, subject to certain legal limitations.

To exercise any of these rights, or if you have any questions or concerns about how we handle your personal information, please contact us using the information provided at the end of this Privacy Policy.

7. Changes to the Privacy Policy

Heavenly Favored Beauty reserves the right to update or modify this Privacy Policy at any time. Any changes to this Privacy Policy will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Heavenly Favored Beauty

Contact@heavenlyfavoredbeauty.com 

Thank you for entrusting Heavenly Favored Beauty with your spa needs. We appreciate your trust and are committed to protecting your privacy and personal information.